Shipping policy

 

Click here for full delivery and returns information 


UK Delivery

All deliveries within the UK are posted with Royal Mail. 

Once you have placed an order with us you will receive a confirmation email and we will work to get your items sent out by the following working day. Solpardus Standard delivery incurs a charge of £5 and aims to be with you within 3-5 working days from the dispatch confirmation email. Solpardus Express incurs a charge of £6 and aims to be with you within 1-2 working days from the dispatch confirmation email. 

 

International Delivery

We encourage any international customers to shop with us through Wolf & Badger, to avoid any potential surprise charges via duties and taxes that are beyond our control - please find the link to Solpardus stock here.

International deliveries aim to be with you within 8-10 working days from the dispatch confirmation email and will incur different fees depending on destination (see table for reference).

Please note: We no longer ship to EU countries or the USA. International deliveries may incur local duties and taxes that are out of our control and therefore must be paid by the recipient.

 

Packaging

All Solpardus packaging is sustainable and plastic free, with 100% recycled kraft boxes that can be easily recycled or even composted! Our shipping labels, made withFSC-certified paperand finished with non-toxic adhesive, can also be recycled or composted. The tape securing Solpardus boxes is silicone-free kraft paper tape with natural rubber adhesive, which means it can be easily recycled while still attached to the box. Our 100% recycled tissue paper is made in Britain, recyclable, biodegradable and compostable. Even our clear Solpardus stickers are biodegrade and compostable as they are made from cellulose.